Klarna – 3 Interest-Free Installments

Shop now and pay in 3 interest-free installments with your debit or credit card via Klarna

Who can use Klarna?

To use Klarna, you must:

1. Be a resident of Greece
2. Be at least 18 years old
3. Have a valid bank card
4. Have a positive credit history
5. Be able to receive verification codes via SMS

Smarter shopping. Not more complicated.

With Klarna’s Buyer Protection Policy, you’re covered. Every transaction you make is safe and secure.

Are purchases with Klarna secure?

The highest standards are used to protect your data and personal information.

• All payment information is processed securely
• No payment details are transferred to or stored by the store
• All transactions are carried out through secure connections following strict security protocols
• You can remove your linked bank account or card at any time

If you would like to learn more about how Klarna handles your personal information, please read Klarna’s Privacy Policy.

Refer to Klarna’s Cookie Policy for information about how cookies are used and how you can manage your preferences.

Can I place multiple orders with Klarna?

Yes. There is no set limit on how many orders you can place with Klarna. However, approval decisions for Klarna purchases depend on the following factors:

Your credit history with Klarna

Any outstanding balances or unpaid Klarna orders

The total amount of your shopping cart

Information from external credit checks

I haven’t received my order. Do I need to pay?

No, you don’t need to pay for your order until you have received all the items you ordered.

If you haven’t received your order yet and the due date is approaching, please take the following steps:

• Track your delivery:Use the tracking number provided by the store to get updates on the estimated delivery date.
• Contact the store:If no shipping information is available or your delivery is delayed, contact the store directly. Only the store can help locate the shipment or replace the order if it has been lost in transit.
• Notify us that you haven’t received your order: While working with the store to resolve the issue, make sure you don’t miss any payments by logging into My Klarna and informing us that you are still waiting for your delivery.
  Select the order you are waiting for and choose Report a problem. You are covered by Klarna’s Consumer Protection Policy.
• Check My Klarna for updates: Once you report the issue, your payments will be paused until a solution is reached with the store. Your payment schedule will be adjusted accordingly once the store updates the order.
• Keep an eye on your emails and notifications: If there are no updates and you still haven’t received your order, you may be asked to provide additional information so we can support you and begin an investigation. Please keep all relevant documentation until the issue is resolved.

How can I make a payment?

Your payments are automatically withdrawn from your linked card according to the agreed payment schedule, but you can also make payments earlier at any time.

To make a manual payment:

1. Go to My Klarna
2. Click Payments and navigate to the purchase/transaction you want to pay
3. Click Payment options and follow the instructions

Useful information:

1. Apple Pay is also available as a payment option in the app
2. Prepaid cards and AMEX cards are not accepted. All other major debit and credit cards are accepted
3. You cannot cancel a payment while it is being processed

For more information about using Klarna, visit Klarna’s Customer Support.